All Energy Performance Certificates and Home Information Packs remain the property of Inviron Energy until full payment has been received.
Once payment has been received the HIP and/or EPC become the property of the payee to use for the marketing and/or sale of the property privately or through any other means.
The Energy Performance Certificate and/or Home Information Pack will be charged on the rates stated on the prices page at Fees for the amount of bedrooms and/or property value stipulated on the instruction to Inviron Energy unless stated otherwise on the quotation.
If the property is (within a 12 month period and having had no extensions, loft/garage conversions or rooms added) advertised for sale or rent with the sale or rent advertising stating more bedrooms than was stated on the EPC and/or HIP instruction to Inviron Energy, we reserve the right to charge £30 for each additional bedroom not disclosed to us on the instruction. For example but not limited to your instruction to us to carry out an EPC and/or HIP stating 3 bedrooms and a study and therefore charged at the 3 bedroom rate but your sale or rental advertising states 4 bedrooms where the 4th bedroom was stated to us as being a study.
The same principle applies to the stated property value at time of instruction to Inviron Energy to carry out an EPC and/or HIP, if it is stated to us that the property value is less than £395,000.00 but the property is then advertised (within a period of 30 days) for £395,00.00 or higher Inviron Energy reserve the right to charge the additional amount outstanding relating to percentage of property value depending on service provided EPC or HIP.
(A) The (additional) amount charged will be liable for payment within 7 days from the date of the invoice. If, despite reminders you have still not paid any amount outstanding after 60 days, then Inviron Energy reserves the right to add a charge of £400 to the outstanding amount to cover debt collection administration.
We aim to complete the site survey within 1-2 hours, however it is impossible to quote an exact time scale for the survey due to the complexity of the system relating to different build types and property characteristics. Once we have been instructed and have arrived at the property at the time and date mutually agreed, if we are asked to leave the property early because the survey is taking longer than you the customer imagined it would take we will not be able to produce the Energy Performance Certificate due to incomplete data therefore you will not receive the EPC. In this case the full amount will still be charged for the EPC. The full amount will be liable for payment within 7 days from the date of the invoice. If, despite reminders you have still not paid any amount outstanding after 60 days, then Inviron Energy reserves the right to add a charge of £400 to the outstanding amount to cover debt collection administration.
Electronically delivered copies of the EPC £5.00, delivered after payment has been received.
Paper copies of HIP will be charged at £15.00 to cover printing & postage and posted after payment has been received. Prices are subject to change in the future and will be shown on our website.
Any cancellations must be received by us by phone or email no later than 24 hours prior to instruction. Cancellations made later then 24 hours prior to instruction will be charged at 50% of full payment for instruction. Cancellations made on the day of instruction will be charged at full cost and item (A) will apply.
Discounted prices can be arranged for multiple instructions.
Once instructed and a time and date has been agreed by both parties full payment will be charged if no access can be gained to the property to be assessed at the time and date agreed or access is not possible due to circumstances beyond the control of Inviron Energy. Circumstances may include but not limited to unaccompanied children at the property, unaccompanied and/or dangerous animals at the property, unaccompanied ill or bed bound elderly or minors at the property.
These terms are subject to change and it is the responsibility or the party instructing Inviron Energy to make themselves aware of current terms prior to instruction, current Terms & Conditions can be found at www.invironenergy.co.uk
